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Monthly Archive for: "March, 2020"
Home » Archives for March 2020
 Working With the Media in a Crisis
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By Emily Zarecki
In Improving Satisfaction Scores, Preparing for the Future
Posted March 31, 2020

Working With the Media in a Crisis

As we navigate our “new normal” of living amid the COVID-19 global pandemic, many people are glued to their televisions, tablets and smartphones for the latest updates as our nation and the world [...]

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 How is COVID-19 Impacting Hospice Care?
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By Stan Massey
In Improving Satisfaction Scores, Preparing for the Future
Posted March 24, 2020

How is COVID-19 Impacting Hospice Care?

America is still in the early phases of the novel coronavirus spread, and the full effect is impossible to predict. Different regions of our nation are already experiencing different degrees of [...]

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 3 Factors for Effective Crisis Communications
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By Emily Zarecki
In Improving Satisfaction Scores, Preparing for the Future
Posted March 17, 2020

3 Factors for Effective Crisis Communications

Living in a hyper-connected world, we have immediate access to news and information. Whether on a news network or Twitter, we see journalists or bystanders with a smartphone capturing images and [...]

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 Improving Prognoses for Better Care
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By Stan Massey
In Improving Satisfaction Scores, Preparing for the Future
Posted March 5, 2020

Improving Prognoses for Better Care

A recent conversation with Christian Sinclair, MD, AAHPM, regarding prognoses was a real eye-opener for me. Each patient’s prognosis is obviously critical to their plan of care. I had asked Dr. [...]

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