Leadership

From matchmakers like Care.com to clearinghouses like A Place for Mom to support service providers like Papa, the virtual landscape of senior care is expanding rapidly. The same data we all see [...]

As we prepare for the rollout of the new COVID-19 vaccines, providers are already getting requests from patients and families for vaccinated caregivers. We were curious to see how strongly people [...]

Seven years ago, on a business trip to South Africa, I had the opportunity to visit Robben Island, where Nelson Mandela was imprisoned by the country’s apartheid regime for nearly 20 of his [...]

A combination of lessons from COVID and the expansion of value and performance-based care options has more organizations than ever considering a rebrand. Adding new service lines or new [...]

Managing change within an organization is no easy feat. Whether it’s a small-scale change impacting some areas of the agency or an organization-wide change that affects all employees, the [...]

Healthcare leaders are no strangers to change. But, this year, I’m sure you feel as though you’ve earned a Ph.D. in change. Pandemic aside, change is an ever-present force in our industry. [...]

Transcend recently surveyed 1,000 family caregivers across the nation to gauge how COVID-19 has affected their perceptions of senior care. The pandemic has dramatically shifted their attitudes, [...]

If you’re like me, navigating the pandemic has highlighted many of your organization’s strengths, and probably, a couple of areas for improvement. You’ve seen your team rally and rise to [...]

Defining and living your organization’s purpose is the most meaningful way to connect with your employees, create memorable experiences for patients and families and drive growth. Employees quite [...]

Our new national study reveals what’s at stake and how to thrive We’ve reached an inflection point in senior care. It’s arrived sooner because of the pandemic, but it’s been a long time coming. [...]