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Podcasts

Home » Podcasts
 Elevating the patient experience through telehealth
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By Stan Massey
In Clinical Care, Podcasts, Technology
Posted May 5, 2020

Elevating the patient experience through telehealth

In a recent post, this blog space explored just some of the impressive performance and potential emerging through the use of telehealth and other remote care tools. Transcend’s latest podcast [...]

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 Improving prognoses for better care
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By Stan Massey
In Clinical Care, Hospice, Marketing, Palliative Care, Podcasts, Technology
Posted March 5, 2020

Improving prognoses for better care

A recent conversation with Christian Sinclair, MD, AAHPM, regarding prognoses was a real eye-opener for me. Each patient’s prognosis is obviously critical to their plan of care. I had asked Dr. [...]

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 Considering the “family” of family caregivers
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By Stan Massey
In Caregiver, Hospice, Marketing, Nonprofit, Podcasts
Posted February 4, 2020

Considering the “family” of family caregivers

When we think about the challenges of family caregiving, we often focus on the “caregiving” part – and the fact that many family members are often thrust into healthcare-related roles that [...]

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 Building a more effective board
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By Stan Massey
In Hospice, Nonprofit, Organizational Leadership, Palliative Care, Podcasts
Posted January 8, 2020

Building a more effective board

Any nonprofit organization with 501(c)3 status is obligated to have an active board of directors. The right combination of people on a board can be a major asset to the agency it serves. Yet, [...]

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 Checkpoints for PDGM success
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By Stan Massey
In Podcasts, Reimbursements
Posted November 5, 2019

Checkpoints for PDGM success

At a couple of recent national and state conferences for home health and hospice I’ve attended, many of the education sessions have been devoted, not surprisingly, to PDGM. Knowledgeable people [...]

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 Breaking Down Barriers to Earlier Referrals
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By Stan Massey
In Marketing, Podcasts
Posted October 1, 2019

Breaking Down Barriers to Earlier Referrals

Providers of home health services, palliative care and hospice care often express disappointment and confusion regarding referral patterns by physicians. Many providers feel physicians don’t [...]

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 Thriving in a Highly Competitive Market
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By Stan Massey
In Branding, Marketing, Podcasts
Posted September 10, 2019

Thriving in a Highly Competitive Market

Transcend Strategy Group’s surveys of over 18,000 family healthcare decision makers have shown that the public has a highly generic view of hospice providers. Many believe hospice care is a [...]

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 What’s your strategy to build better relationships with referrers and payers?
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By Stan Massey
In Podcasts, Reimbursements
Posted August 6, 2019

What’s your strategy to build better relationships with referrers and payers?

The survival of any home-based care provider depends on its volume of referrals and maximizing reimbursement for the care delivered. Both parts of that equation continue to get trickier. With the [...]

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 Are You Truly Seeing the Patient Experience Through Their Eyes?
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By Stan Massey
In Patient Experience, Podcasts, Reimbursements
Posted July 16, 2019

Are You Truly Seeing the Patient Experience Through Their Eyes?

“Patient-centered care” has been a mantra in healthcare for years. More recently, “patient experience” is all the buzz. And rightly so. With surveys from patients and families affecting ratings, [...]

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