Senior care growth experts who deliver outstanding ROI.

Providing an exceptional patient experience is the heartbeat of what you do. It builds referrer loyalty, improves patient survey scores, attracts payer opportunities, and continues to be a growing component of reimbursement models.

Healthcare referrers are being increasingly evaluated from the patient’s perspective on criteria such as pain management and transition of care, which can impact reimbursement. The smoother you can help make that transition while providing quality care, the more you will be valued by referrers and patients alike. Transcend Strategy Group has helped our clients demonstrate and communicate that value to referrers.

Are you maximizing every touchpoint of your care process to elevate what each patient is experiencing? How you treat those in your care – as a patient and as a person – depends on a skillful blend of your operations, your culture and your communications. Transcend Strategy Group offers a proprietary tool to help evaluate and enhance the patient experience at every step. Contact Stephanie Johnston, our business development manager, to learn more.

You’re challenged to not only constantly improve the measurable quality of your care, but to make those improvements connect with patients in areas where they will evaluate your performance – and affect your reimbursement. Transcend Strategy Group can help you assess, enhance and communicate the quality of your care in ways to help improve CAHPS scores and other important metrics.