Meet Transcend
We believe people deserve the best care to live their most fulfilling lives.
We’re on a mission to make Fortune 500 practices accessible to growth-minded home care companies, so everyone – regardless of race, gender, identity, orientation, income or geography – has access to the best possible care to live their most fulfilling lives.
We’re always on the lookout for like-minded experts in design thinking, human resources, change management and innovation. Full-time and freelance applicants welcome.
This work is our mission, our calling and our heart for people.
OUR VALUES
GENUINE: We say what we mean, do what we say and treat others as we’d want to be treated.
CURIOUS: We’re never done learning, exploring or trying to find a better way.
COLLABORATIVE: We’re stronger as a team – at our best when we unite our collective wisdom.
COURAGEOUS: We take chances, speak truth and advocate for what’s right – even when it’s uncomfortable.
ALL IN: We’re devoted to helping our clients and teammates grow and achieve their full potential.
We’re Hiring
Looking to join our team?
OUR TEAM
Alex Hall
Creative Director
With an inquisitive mind and extensive design expertise, Alex is constantly exploring new ways to help clients tell their story in visually powerful ways. He knows good design doesn’t just look good, it works hard to achieve results.
Courtney Penn
Chief Operations Officer
Courtney combines deep experience in home-based care with a passion for building strong, connected teams. She’s driven by helping people thrive – whether it’s her clients navigating change or her colleagues growing together to deliver a lasting impact.
Dan Johnston
Data Analyst
Dan’s expertise in mathematics and statistics – honed over 20+ years as both an analyst and educator – perfectly align for his role as our number-crunching data guru. He maintains Transcend’s vast pool of proprietary data, helping us and our clients leverage it for key insights.
Jenny Plumadore
Partner & Chief Financial Officer
With a relentless work ethic and a background that includes service in the U.S. Air Force, Jenny’s attention to detail and appreciation for discipline keeps Transcend on the financial straight and narrow.
Jordan Dockery
Manager of Digital Strategy & Media
Organizations and brands thrive on superb internal and external communications. Jordan excels at both. She brings expertise in a range of skills, including digital marketing and analytics, social media, M&A communications, capital campaigns and staff engagement – all shaped by experience in the home care and hospice space.
Nicole McCann-Davis
Senior Client Advisor & Research Director
Nicole offers a wealth of expertise gained from the home care and corporate worlds. She helps our clients benefit from her direct provider experience, research skills and strategic planning acumen honed by years involved in value-based care, health equity work and healthcare/pharma marketing.
Mary Feasel
Support Services Lead
As both Transcend’s production expert and lead proofreader, Mary is crucial to Transcend’s quality assurance. A stickler for accuracy and consistency, she makes sure our work, and yours, is done exactly right.
Shannon Minoske
Project Manager
Success often boils down to the details. Luckily for us, Shannon puts her precise organization and meticulous planning to work to help Transcend and our clients succeed. As project manager, she ensures projects stay on track, on target and on time.
Stephanie Johnston
Chief Executive Officer
Stephanie’s philosophy, and leadership style, focuses on strengthening home care organizations through cohesive business strategy that unifies communications, HR, operations, financial and quality improvement.
Tony Kudner
Chief Strategy Officer
A problem-solver at heart, Tony loves supporting clients with fresh ideas and clear thinking. He believes every challenge has a solution and loves developing strategy at the intersection of marketing, operations, policy and employee engagement.
