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When I was wrapping up college way back last century, Bob Seger released one of my favorites among all his hits – a song called “Feel Like a Number.” If you don’t remember that one, here are the [...]

When Transcend first starting working with hospice providers in the early 2000s, I clearly remember many agency leaders would bristle at the word “marketing.” And you would think they were [...]

Leaders turn attention to capturing untapped revenue. Flying back from DC last week, the handle on my favorite carry-on bag gave out. Like the Lucky Starr song popularized by Johnny Cash, I truly [...]

Value is more than a buzzword in home care these days. Agencies know that payers, policymakers and consumers are all expecting it in the care they provide. But where should a hospice or home care [...]

Thriving in Change Transcend’s latest research gives a deep understanding of the challenges caregivers face. It’s rich on data and insights your program can use to develop more community [...]

Note: In the discussion below, Transcend uses the term caregiver to mean home care nurse or home care aide. The specific sector of home care is private duty nursing and personal care, not [...]

Remember the old days, when new advertisements on billboards were wallpapered right over the old ones? Some websites certainly feel like that. Have you ever gone searching for what should be a [...]

Does your agency currently run a home-based palliative care program? If so, are you struggling to at least break even? Does a deficit prevent you from growing your program the way you want? Or [...]

With regulatory complexity increasing, staffing costs and pressures continually on the rise, and payment rates lagging the economic pressures of inflation, it’s no surprise that providers are [...]

Over the past 48 hours, I’ve had a number of conversations with nervous home health and hospice CEOs. The gist is the same. “Once the largest Medicare Advantage plan and one of the largest [...]