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Last month, I had the opportunity to attend the annual community gathering for NorthStar Care Community with Transcend’s president and CEO, Stephanie Johnston. It was a chance to see several of [...]

Taming a chaotic admissions process isn’t just about fixing broken steps. It’s about transforming the culture and cadence of an entire organization. That transformation doesn’t happen with a [...]

Many of you may be familiar with Yo-Yo Ma, the accomplished classical cellist. What you may not know is that in 2011 he joined three other world-class musicians to blend different genres [...]

Why Growth-Focused Leadership Is Essential in Home-Based Care Home-based care organizations are built on compassion, dignity and comfort. But to sustain that mission, growth must be part of the [...]

Johnston to provide strategic planning, marketing and communications expertise to help organizations advance their missions TOLEDO, Ohio, March 3, 2025 – Transcend Strategy Group CEO Stephanie [...]

When was the last time you examined your employee hiring and onboarding processes? I mean, really examined them. To the point where you are mapping out processes, timing of each stage of the [...]

If you’re someone who doesn’t like change and tries everything to avoid it, you’re not alone. It’s human nature to find change uncomfortable, inconvenient and disruptive. On the flip side, [...]

Strategic plans … developing one is challenging enough, but executing it is another feat entirely. The complexity of today’s home-based healthcare environment (and healthcare in general), [...]

Firm adds capabilities to help healthcare-at-home companies grow and address barriers to growth. TOLEDO, OH – January 9, 2024 – Transcend Strategy Group, the healthcare-at-home industry’s leading [...]

Note: In the discussion below, Transcend uses the term caregiver to mean home care nurse or home care aide. The specific sector of home care is private duty nursing and personal care, not [...]