Earning Employee Satisfaction Is a Process
Transcend’s recent national workforce research offers several important insights into where providers can strengthen their recruitment and retention. One of the major themes we saw come through [...]
How Focus, Discipline and Consistency Yielded a Major Hospice Success Story
Twenty years ago, Transcend helped Hospice of Northwest Ohio (HNWO) launch their groundbreaking marketing campaign focused on families. Through diligent, consistent branding and marketing work, [...]
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Using Third-Party Data to Better Know Your Market
Rich third-party data can give senior care providers a closer, more personal look at their audience of prospective patients and family healthcare decision makers. Senior care providers’ [...]
Curbing Senior Care Turnover with Purpose
An inside-out branding approach reduces turnover, engages your team, and fosters a better patient experience Workforce recruitment and retention remains one of the most significant and pressing [...]
Growing and Amplifying Your Team in the Times of COVID-19
Adapt your approach to attracting talent, hiring, training and delivering care to differentiate your employee value proposition Senior care already had a serious recruitment and retention [...]
What Should You Look For in a Telehealth Platform? Start With the Patient’s Perspective.
There’s no doubt. Telehealth’s time has arrived – and much faster amid our socially distanced pandemic. As officials across the nation implemented social distancing and stay-at-home orders, it [...]
Raise Your Value to Referrers With Account-Based Marketing
Sustaining your referral relationships and patient pipeline may have gotten more challenging in recent months thanks to the ongoing disruptions of the pandemic. With the options for your liaisons [...]
How Senior Care Facilities Can Pave the Path Beyond COVID-19
Transcend recently surveyed 1,000 family caregivers across the nation to gauge how COVID-19 has affected their perceptions of senior care. The pandemic has dramatically shifted their attitudes, [...]
If You’re Not Acting Now, You Might be Left Behind
Our new national study reveals what’s at stake and how to thrive We’ve reached an inflection point in senior care. It’s arrived sooner because of the pandemic, but it’s been a long time coming. [...]
9 Ways to Stay Productive and Sane While Working From Home
The COVID-19 pandemic has many of us taking an unexpected hiatus from the office for a TBD period of time. While many in healthcare and senior care aren’t afforded the luxury of working remotely [...]
