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Monthly Archive for: "November, 2023"
Home » Archives for November 2023
 Keeping Humanity in Healthcare When Data Reigns
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By Stan Massey
In Improving Satisfaction Scores, Podcasts
Posted November 28, 2023

Keeping Humanity in Healthcare When Data Reigns

When I was wrapping up college way back last century, Bob Seger released one of my favorites among all his hits – a song called “Feel Like a Number.” If you don’t remember that one, here are the [...]

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 Sales Isn’t a Dirty Word in Home Care
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By Stan Massey
In Competing in a Crowded Market
Posted November 14, 2023

Sales Isn’t a Dirty Word in Home Care

When Transcend first starting working with hospice providers in the early 2000s, I clearly remember many agency leaders would bristle at the word “marketing.” And you would think they were [...]

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