• What We Do
  • Results
  • Insights
    • Articles
    • Podcast
    • Insights Papers
    • Speaking Events
  • Connect
    • Meet Transcend
    • Contact
Home care consulting services that deliver outstanding ROI Home care consulting services that deliver outstanding ROI Home care consulting services that deliver outstanding ROI Home care consulting services that deliver outstanding ROI
  • What We Do
  • Results
  • Insights
    • Articles
    • Podcast
    • Insights Papers
    • Speaking Events
  • Connect
    • Meet Transcend
    • Contact

Improving Satisfaction Scores

Home » Improving Satisfaction Scores
 Three Ways COVID Has Changed Expectations of Senior Care Companies
0
By Stephanie Johnston
In Competing in a Crowded Market, Improving Satisfaction Scores, Preparing for the Future
Posted December 13, 2021

Three Ways COVID Has Changed Expectations of Senior Care Companies

I’m a research junkie. From survey reports to data visualization tables to TikTok TedTalks to personality assessments, I love anything that uses data to teach me something new about myself or the [...]

READ MORE
 Lack of Clear Communication About Hospice Leads to Late Referrals
0
By Emily Zarecki
In Getting Earlier Referrals, Improving Satisfaction Scores
Posted April 16, 2021

Lack of Clear Communication About Hospice Leads to Late Referrals

Hospice has been an option for end-of-life care in our country for more than 45 years. While it hasn’t been available in every state for as many years, it’s not new. Yet, so many Americans don’t [...]

READ MORE
 Can We Build Hospice for True Equality of Care?
0
By Stan Massey
In Improving Satisfaction Scores, Podcasts, Preparing for the Future
Posted November 2, 2020

Can We Build Hospice for True Equality of Care?

A particularly poignant moment happened during my recent interview with Ronit Elk, PhD. We were discussing her incredibly important research and pilot program delving into culturally based [...]

READ MORE
 What Should You Look For in a Telehealth Platform? Start With the Patient’s Perspective.
0
By Dave Hochanadel
In Improving Satisfaction Scores
Posted August 24, 2020

What Should You Look For in a Telehealth Platform? Start With the Patient’s Perspective.

There’s no doubt. Telehealth’s time has arrived – and much faster amid our socially distanced pandemic. As officials across the nation implemented social distancing and stay-at-home orders, it [...]

READ MORE
 Connecting With Family Caregivers Through Engaging Content
0
By Emily Zarecki
In Getting Earlier Referrals, Improving Satisfaction Scores
Posted May 26, 2020

Connecting With Family Caregivers Through Engaging Content

We are continuing our series exploring the keys to success in social media for healthcare providers, specifically senior care, home health, palliative care and hospice. Our first post examined [...]

READ MORE
 Despite COVID-19, Retain Talent Through Connection and Culture
0
By Emily Zarecki
In Improving Satisfaction Scores, Reducing Employee Turnover
Posted May 20, 2020

Despite COVID-19, Retain Talent Through Connection and Culture

In “normal times,” turnover is difficult. There’s disruption within your staff, shifts in work and lost productivity as well as costs to identify, screen and interview candidates and onboard a [...]

READ MORE
 Elevating the Patient Experience Through Telehealth
0
By Stan Massey
In Improving Satisfaction Scores, Preparing for the Future
Posted May 5, 2020

Elevating the Patient Experience Through Telehealth

In a recent post, this blog space explored just some of the impressive performance and potential emerging through the use of telehealth and other remote care tools. Transcend’s latest podcast [...]

READ MORE
 Telehealth: The New Frontier for Patient Care
0
By Stan Massey
In Improving Satisfaction Scores, Preparing for the Future
Posted April 28, 2020

Telehealth: The New Frontier for Patient Care

As COVID-19 created the need to avoid person-to-person contact, telehealth finally started to emerge as an essential tool for staying in touch with patients and families. CMS began to relax [...]

READ MORE
 How to Lead Difficult Conversations With Families
0
By Stan Massey
In Improving Satisfaction Scores, Preparing for the Future
Posted April 14, 2020

How to Lead Difficult Conversations With Families

The COVID-19 pandemic has catapulted serious illness and mortality to the forefront of America’s consciousness. People are hungry for facts and honesty instead of rumors, half-truths and [...]

READ MORE
 Four Ways to Use Tech to Solve COVID-19 Communications Challenges
0
By Stephanie Johnston
In Improving Satisfaction Scores
Posted April 7, 2020

Four Ways to Use Tech to Solve COVID-19 Communications Challenges

COVID-19 has had tremendous impacts on life in America. Social distancing has changed the very nature of how we interact. Deeper layers of PPE and denials of access separate caregivers and [...]

READ MORE
1 2 3 4 5
page 1 of 5
Privacy Policy
Terms & Conditions
©2023 Transcend Strategy Group
  • Results
  • Articles
  • Contact
  • Sitemap
Members of:
Transcend Strategy Group
Copyright All Rights Reserved © 2021