Keeping Humanity in Healthcare When Data Reigns
When I was wrapping up college way back last century, Bob Seger released one of my favorites among all his hits – a song called “Feel Like a Number.” If you don’t remember that one, here are the [...]
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Three Ways COVID Has Changed Expectations of Senior Care Companies
I’m a research junkie. From survey reports to data visualization tables to TikTok TedTalks to personality assessments, I love anything that uses data to teach me something new about myself or the [...]
Lack of Clear Communication About Hospice Leads to Late Referrals
Hospice has been an option for end-of-life care in our country for more than 45 years. While it hasn’t been available in every state for as many years, it’s not new. Yet, so many Americans don’t [...]
Can We Build Hospice for True Equality of Care?
A particularly poignant moment happened during my recent interview with Ronit Elk, PhD. We were discussing her incredibly important research and pilot program delving into culturally based [...]
What Should You Look For in a Telehealth Platform? Start With the Patient’s Perspective.
There’s no doubt. Telehealth’s time has arrived – and much faster amid our socially distanced pandemic. As officials across the nation implemented social distancing and stay-at-home orders, it [...]
Connecting With Family Caregivers Through Engaging Content
We are continuing our series exploring the keys to success in social media for healthcare providers, specifically senior care, home health, palliative care and hospice. Our first post examined [...]
Despite COVID-19, Retain Talent Through Connection and Culture
In “normal times,” turnover is difficult. There’s disruption within your staff, shifts in work and lost productivity as well as costs to identify, screen and interview candidates and onboard a [...]
Elevating the Patient Experience Through Telehealth
In a recent post, this blog space explored just some of the impressive performance and potential emerging through the use of telehealth and other remote care tools. Transcend’s latest podcast [...]
Telehealth: The New Frontier for Patient Care
As COVID-19 created the need to avoid person-to-person contact, telehealth finally started to emerge as an essential tool for staying in touch with patients and families. CMS began to relax [...]
How to Lead Difficult Conversations With Families
The COVID-19 pandemic has catapulted serious illness and mortality to the forefront of America’s consciousness. People are hungry for facts and honesty instead of rumors, half-truths and [...]
