Can We Build Hospice for True Equality of Care?
A particularly poignant moment happened during my recent interview with Ronit Elk, PhD. We were discussing her incredibly important research and pilot program delving into culturally based [...]
What Should You Look For in a Telehealth Platform? Start With the Patient’s Perspective.
There’s no doubt. Telehealth’s time has arrived – and much faster amid our socially distanced pandemic. As officials across the nation implemented social distancing and stay-at-home orders, it [...]
Connecting With Family Caregivers Through Engaging Content
We are continuing our series exploring the keys to success in social media for healthcare providers, specifically senior care, home health, palliative care and hospice. Our first post examined [...]
Despite COVID-19, Retain Talent Through Connection and Culture
In “normal times,” turnover is difficult. There’s disruption within your staff, shifts in work and lost productivity as well as costs to identify, screen and interview candidates and onboard a [...]
Elevating the Patient Experience Through Telehealth
In a recent post, this blog space explored just some of the impressive performance and potential emerging through the use of telehealth and other remote care tools. Transcend’s latest podcast [...]
Telehealth: The New Frontier for Patient Care
As COVID-19 created the need to avoid person-to-person contact, telehealth finally started to emerge as an essential tool for staying in touch with patients and families. CMS began to relax [...]
How to Lead Difficult Conversations With Families
The COVID-19 pandemic has catapulted serious illness and mortality to the forefront of America’s consciousness. People are hungry for facts and honesty instead of rumors, half-truths and [...]
Four Ways to Use Tech to Solve COVID-19 Communications Challenges
COVID-19 has had tremendous impacts on life in America. Social distancing has changed the very nature of how we interact. Deeper layers of PPE and denials of access separate caregivers and [...]
Preparing for a Surge in Home-based Care
Are you prepared to live up to the promise of caring for more people at home? As you probably know, the National Association of Home Care & Hospice (NAHC) and Partnership for Quality Home [...]
Working With the Media in a Crisis
As we navigate our “new normal” of living amid the COVID-19 global pandemic, many people are glued to their televisions, tablets and smartphones for the latest updates as our nation and the world [...]
