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While on the road with a client in Iowa, my colleagues Courtney Penn, Tony Kudner and I sat down to talk shop about the latest developments in healthcare and in care at home, as well as our [...]

“Key message” is a commonly used phrase in marketing, almost to the point of where we take it for granted. Yet when applied properly, key messages are crucial for connecting with audiences and [...]

At Home Care 100 last week, Jeff Shaner, CEO of Aveanna Healthcare, shared his company’s journey into value-based care through negotiated deals with select state payers for pediatric home care [...]

Leaders turn attention to capturing untapped revenue. Flying back from DC last week, the handle on my favorite carry-on bag gave out. Like the Lucky Starr song popularized by Johnny Cash, I truly [...]

With regulatory complexity increasing, staffing costs and pressures continually on the rise, and payment rates lagging the economic pressures of inflation, it’s no surprise that providers are [...]

Over the past 48 hours, I’ve had a number of conversations with nervous home health and hospice CEOs. The gist is the same. “Once the largest Medicare Advantage plan and one of the largest [...]

The Centers for Medicare and Medicaid Services (CMS) mandate in the Conditions of Participation that home care agencies must have continuous improvement programs in place for the patient care [...]

Inclusion of hospice in Medicare Advantage is all-but-guaranteed to happen in the coming years. How can you prepare to contract with private payers? The Medicare Advantage juggernaut The growth [...]

One of the major takeaways from our latest research, Combating Burnout in the Home Care Workforce, is that the nursing workforce is experiencing peak burnout at two key stages in their careers. [...]

What experience and research tell us about solving home care’s greatest cause of turnover. One of the key takeaways from our latest research, Closing the Satisfaction Gap in Senior Care’s [...]