Ready to Grow
Leaders turn attention to capturing untapped revenue. Flying back from DC last week, the handle on my favorite carry-on bag gave out. Like the Lucky Starr song popularized by Johnny Cash, I truly [...]
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Five Tips for Supportive Employee Change Management During a Merger or Acquisition
With regulatory complexity increasing, staffing costs and pressures continually on the rise, and payment rates lagging the economic pressures of inflation, it’s no surprise that providers are [...]
Why You Shouldn’t Freak Out About the Amedisys Deal
Over the past 48 hours, I’ve had a number of conversations with nervous home health and hospice CEOs. The gist is the same. “Once the largest Medicare Advantage plan and one of the largest [...]
Employee Satisfaction Surveys: A Cornerstone of Your Culture
The Centers for Medicare and Medicaid Services (CMS) mandate in the Conditions of Participation that home care agencies must have continuous improvement programs in place for the patient care [...]
When the Carve-In Happens, Don’t Get Carved Up.
Inclusion of hospice in Medicare Advantage is all-but-guaranteed to happen in the coming years. How can you prepare to contract with private payers? The Medicare Advantage juggernaut The growth [...]
Battling Burnout: Talking About Time
One of the major takeaways from our latest research, Combating Burnout in the Home Care Workforce, is that the nursing workforce is experiencing peak burnout at two key stages in their careers. [...]
Reducing Caregiver Burnout
What experience and research tell us about solving home care’s greatest cause of turnover. One of the key takeaways from our latest research, Closing the Satisfaction Gap in Senior Care’s [...]
Overcome the Emerging Barrier to Recruitment: Safety Concerns
A new theme is emerging from our latest caregiver research that highlights a barrier to interest in careers in home care – safety. Concerns about caregiver safety in senior care facilities have [...]
From Referral to Admission in Four Hours
How Hospice Centers of Excellence Achieve Longer LOS Despite Workforce Shortages The COVID pandemic has been hard on hospice providers. For many, census, length of stay and workforce retention [...]
The Five Most Common Staffing Mistakes Leaders Make
Having looked inside dozens of senior care organizations – from private duty providers to CCRCs to hospice – and surveyed thousands of senior care workers, here are the five most common mistakes [...]
