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No doubt, the COVID-19 pandemic has impacted consumers’ views and expectations of healthcare providers, including home care. These pressures combined with higher PPE costs and challenges serving [...]

At the moment you’re reading this, you’re probably feeling the weight of responsibility hang on your shoulders like never before. You’re thinking of each and every employee on your payroll, the [...]

COVID-19 has had tremendous impacts on life in America. Social distancing has changed the very nature of how we interact. Deeper layers of PPE and denials of access separate caregivers and [...]

A key way top performing companies reduce turnover is by differentiating themselves from the rest of the pack. These companies know what sets them apart and they actively cultivate those [...]

What the NPR story tells us about the state of the hospice brand. An NPR article making the rounds on social media calls into question how supportive hospice care really is for family caregivers. [...]

What Do Fortune 500 Companies Know? With average turnover in the Fortune 500 in the single digits, they’re doing something right and  it’s not only about pay. Transcend Strategy Group CEO [...]

Last week, NAHC held its annual conference in Seattle with leaders across the country and the spectrum of home-based care converging to talk about some the most critical issues and opportunities [...]

Working with Medicare Advantage payers is very different from navigating Medicare/Medicaid. In fact, it can be like learning a whole new language. While CMS speaks in regulation and compliance [...]

With less than five months until PDGM takes effect and pilots underway testing lower clinical qualifications for hospice, home care organizations are focused on preparing for major change. But [...]

Use your culture and brand to support processes. As we continue to advance toward a value-based care model, patient and family evaluation scores are holding greater sway over reimbursements. In [...]