Leaders turn attention to capturing untapped revenue. Flying back from DC last week, the handle on my favorite carry-on bag gave out. Like the Lucky Starr song popularized by Johnny Cash, I truly [...]
With regulatory complexity increasing, staffing costs and pressures continually on the rise, and payment rates lagging the economic pressures of inflation, it’s no surprise that providers are [...]
Over the past 48 hours, I’ve had a number of conversations with nervous home health and hospice CEOs. The gist is the same. “Once the largest Medicare Advantage plan and one of the largest [...]
The Centers for Medicare and Medicaid Services (CMS) mandate in the Conditions of Participation that home care agencies must have continuous improvement programs in place for the patient care [...]
Inclusion of hospice in Medicare Advantage is all-but-guaranteed to happen in the coming years. How can you prepare to contract with private payers? The Medicare Advantage juggernaut The growth [...]
One of the major takeaways from our latest research, Combating Burnout in the Home Care Workforce, is that the nursing workforce is experiencing peak burnout at two key stages in their careers. [...]
What experience and research tell us about solving home care’s greatest cause of turnover. One of the key takeaways from our latest research, Closing the Satisfaction Gap in Senior Care’s [...]
A new theme is emerging from our latest caregiver research that highlights a barrier to interest in careers in home care – safety. Concerns about caregiver safety in senior care facilities have [...]
How Hospice Centers of Excellence Achieve Longer LOS Despite Workforce Shortages The COVID pandemic has been hard on hospice providers. For many, census, length of stay and workforce retention [...]
Having looked inside dozens of senior care organizations – from private duty providers to CCRCs to hospice – and surveyed thousands of senior care workers, here are the five most common mistakes [...]