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Author Archive for: "Stan Massey"
Home » Archives for Stan Massey
 The Growing Impact of AI on Providing Quality Care at Home
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By Stan Massey
In Preparing for the Future, Transcend Podcasts
Posted March 25, 2024

The Growing Impact of AI on Providing Quality Care at Home

Artificial intelligence continues to permeate the news and reports show that many people are wary of the technology. Fears ranging from AI taking over our jobs to taking over our planet run [...]

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 GRO Summit Will Focus on Using Data to Grow Your Home Care Business
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By Stan Massey
In Preparing for the Future
Posted March 4, 2024

GRO Summit Will Focus on Using Data to Grow Your Home Care Business

As a leader or manager of a home healthcare organization, do you feel stuck in bringing significant growth to your business? Do you struggle to create a smart strategy that will shake up your [...]

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 Keeping Humanity in Healthcare When Data Reigns
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By Stan Massey
In Improving Satisfaction Scores, Transcend Podcasts
Posted November 28, 2023

Keeping Humanity in Healthcare When Data Reigns

When I was wrapping up college way back last century, Bob Seger released one of my favorites among all his hits – a song called “Feel Like a Number.” If you don’t remember that one, here are the [...]

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 Sales Isn’t a Dirty Word in Home Care
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By Stan Massey
In Competing in a Crowded Market
Posted November 14, 2023

Sales Isn’t a Dirty Word in Home Care

When Transcend first starting working with hospice providers in the early 2000s, I clearly remember many agency leaders would bristle at the word “marketing.” And you would think they were [...]

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 How to Get to a Differentiated Value Proposition, Now and Tomorrow
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By Stan Massey
In Competing in a Crowded Market, Preparing for the Future, Transcend Podcasts
Posted October 9, 2023

How to Get to a Differentiated Value Proposition, Now and Tomorrow

Value is more than a buzzword in home care these days. Agencies know that payers, policymakers and consumers are all expecting it in the care they provide. But where should a hospice or home care [...]

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 Three Keys to Building a Viable Palliative Care Program (Part 2)
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By Stan Massey
In Expanding Services, Transcend Podcasts
Posted July 26, 2023

Three Keys to Building a Viable Palliative Care Program (Part 2)

Does your agency currently run a home-based palliative care program? If so, are you struggling to at least break even? Does a deficit prevent you from growing your program the way you want? Or [...]

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 Smart Ways to Grow Your Continuum of Care
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By Stan Massey
In Expanding Services, Transcend Podcasts
Posted May 22, 2023

Smart Ways to Grow Your Continuum of Care

Many providers of home care have added new service lines since their agencies began. The logic has been solid – diversify offerings so the agency isn’t dependent on a single service, generate new [...]

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 Building a Viable Palliative Care Program (Part 1)
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By Stan Massey
In Preparing for the Future, Transcend Podcasts
Posted April 21, 2023

Building a Viable Palliative Care Program (Part 1)

For decades, palliative care has been an enigma. This vital service that relieves pain and suffering to greatly improve quality of life is woefully misunderstood, delivered in a zillion different [...]

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 Is Your Agency Ready for the Big Changes to the Hospice Survey?
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By Stan Massey
In Preparing for the Future
Posted February 27, 2023

Is Your Agency Ready for the Big Changes to the Hospice Survey?

If you’re a hospice provider, you’re bound to be aware of the extensive changes CMS published in late January regarding their hospice survey and hospice surveyor training for State Agency and [...]

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 How Technology Can Improve Home Care Staffing and Productivity Challenges
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By Stan Massey
In Preparing for the Future
Posted February 8, 2023

How Technology Can Improve Home Care Staffing and Productivity Challenges

Healthcare industry pundits may have different perspectives about the next five to 10 years. But most agree about one crucial topic – the critical staffing shortage we’re already experiencing is [...]

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