Reducing Employee Turnover

Why Internal Communications Should Be a Strategic Priority in Hospice and Home-Based Care In home-based care, we often focus on external audiences – patients, families, referral partners, payers. [...]

When was the last time you examined your employee hiring and onboarding processes? I mean, really examined them. To the point where you are mapping out processes, timing of each stage of the [...]

In a recent blog post, Transcend’s Senior Client Advisor Courtney Penn outlined the key features of successful change management for home-based care organizations. These lessons are critical. If [...]

Strategic plans … developing one is challenging enough, but executing it is another feat entirely. The complexity of today’s home-based healthcare environment (and healthcare in general), [...]

Note: In the discussion below, Transcend uses the term caregiver to mean home care nurse or home care aide. The specific sector of home care is private duty nursing and personal care, not [...]

With regulatory complexity increasing, staffing costs and pressures continually on the rise, and payment rates lagging the economic pressures of inflation, it’s no surprise that providers are [...]

The Centers for Medicare and Medicaid Services (CMS) mandate in the Conditions of Participation that home care agencies must have continuous improvement programs in place for the patient care [...]

One of the major takeaways from our latest research, Combating Burnout in the Home Care Workforce, is that the nursing workforce is experiencing peak burnout at two key stages in their careers. [...]

For many healthcare providers, 2022 saw their staffing situation move from “shortage mode” to “crisis mode” – especially for nurses, CNAs and social workers. This dynamic creates a dual dilemma. [...]

What experience and research tell us about solving home care’s greatest cause of turnover. One of the key takeaways from our latest research, Closing the Satisfaction Gap in Senior Care’s [...]