Admissions Impact: HOPE for the Best

The HOPE tool officially arrives on October 1, 2025 – and for hospices, it represents the most significant shift in quality reporting since the Affordable Care Act. In this episode of Transcending Home Care, host Tony Kudner speaks with Carrie Cooley, principal at Weatherbee Resources, about how the HOPE tool differs from HIS measures, the operational and compliance stakes, and how it could impact admissions workflows and patient-family experiences. Together, they explore strategies for preparing staff, engaging EMR vendors, rethinking admission as a process (not an event), and proactively protecting CAHPS scores. For admissions and operations teams, this conversation offers timely insights for navigating a complex regulatory change.