What’s Wrong with My Admissions Department?!?!

Hospice admissions can feel like a “goat rodeo” – a chaotic tangle of people, processes and paperwork. But what if there were a way to bring order to the madness and get patients the care they need faster? In this episode of Transcending Home Care, Chief Strategy Officer Tony Kudner sits down with Transcend COO Courtney Penn to explore what’s broken in the admissions process – and how to fix it. From referral management and eligibility to the role of admissions nurses and real-time data, Tony and Courtney outline a six-part framework to help hospices reduce delays, increase conversion rates, and build a culture of urgency that lasts.