Explore ideas, insights and advice from our experts.

Last month, I had the opportunity to attend the annual community gathering for NorthStar Care Community with Transcend’s president and CEO, Stephanie Johnston. It was a chance to see several of [...]

Artificial intelligence (AI) – whether you love it or loathe it – is here to stay. The integration of AI into healthcare marketing represents both an unprecedented opportunity and a profound [...]

In the increasingly competitive environment for hospice community engagement and business development, it’s easy to slip into one of two extremes: Running from referral source to referral source [...]

Why Internal Communications Should Be a Strategic Priority in Hospice and Home-Based Care In home-based care, we often focus on external audiences – patients, families, referral partners, payers. [...]

Taming a chaotic admissions process isn’t just about fixing broken steps. It’s about transforming the culture and cadence of an entire organization. That transformation doesn’t happen with a [...]

Many of you may be familiar with Yo-Yo Ma, the accomplished classical cellist. What you may not know is that in 2011 he joined three other world-class musicians to blend different genres [...]

Why Growth-Focused Leadership Is Essential in Home-Based Care Home-based care organizations are built on compassion, dignity and comfort. But to sustain that mission, growth must be part of the [...]

It’s been a busy year at Transcend! Over the last 12 months, we saw unprecedented demand for our new GRO™ Assessment offering, performing our proprietary analysis to support providers from San [...]

During a recent conversation with a client, a hospice executive director described digital media as “nebulous” – a word that perfectly sums up the confusion many leaders feel about media [...]

2024 held its share of change for home-based care. From the sunsetting of the Value-Based Insurance Design hospice pilot, to continued cuts to home health, to the fraught proposed 80/20 rule for [...]